We work with a selection of trusted shipping partners to provide dependable, timely delivery wherever you are. Based on your location, your order may be fulfilled through DHL, FedEx, UPS, or another reputable regional carrier.

Once your order ships, we’ll send a tracking number to your email so you can monitor your delivery every step of the way. You can also check live updates anytime through our Track Order page.

On the tracking page, simply enter your tracking number from the confirmation email—or use your order number along with the email address you used at checkout. The Track Order page is available in our website’s navigation menu, or you can access it directly using the link above.

Orders are typically processed within 1–3 business days. Delivery times depend on your location—most U.S. shipments (excluding Puerto Rico) arrive within 7–10 business days, Puerto Rico shipments arrive within 10–14 business days, and international orders generally take 10–14 business days. For additional information, please review our Shipping Policy.

Shipping is FREE on orders of $150 or more. Otherwise, shipping charges are as follows:

• United States (Excluding Puerto Rico): $6.99
• Puerto Rico: $14.99
• International: $8.99

Yes, we do offer international shipping. At checkout, you can select your country to see if delivery is available in your area. If your country doesn’t appear in the list, we’re not able to ship there at this time.

We accept returns within 30 days from the date you receive your item, provided the item is unworn, unused, unwashed, and in its original condition with all tags and packaging intact. Please note that certain items, such as undergarments, bodysuits, intimate apparel, customized items, and any items marked as "Final Sale" or "Clearance," cannot be returned for hygiene and quality reasons.

Return shipping is the full responsibility of the customer, and we recommend using a trackable shipping service. To initiate a return, please email our support team at sales@stanleyandcooper.com with your order number and the reason for the return. Once our team approves your request, we will provide you with a return authorization and the correct warehouse shipping address. Please do not send items back to us without requesting a return first, as they will not be accepted.

If your item arrives damaged, defective, or incorrect, please contact us immediately by emailing us at sales@stanleyandcooper.com with your order number and photos of the product and packaging. We will evaluate the issue and send you a free replacement.

Your Refund will be processed and sent to your payment method within 10 business days after receiving the return.

No, we don't charge any restocking fee.

If the size you ordered doesn't work for you, no worries—we offer returns within 30 days of delivery, provided the item is unworn, unused, unwashed, and in its original condition with all tags and packaging intact. Please note that return shipping is the full responsibility of the customer. To receive a different size, please return your original item for a refund and place a new order. To initiate this return, please email our support team at sales@stanleyandcooper.com.

We do not offer direct exchanges. To receive a different size or item, please return your original item for a refund and place a new order. To initiate this return, please email our support team at sales@stanleyandcooper.com.

Yes, you may cancel your order as long as it hasn’t been shipped yet. If it has already been dispatched, you’ll need to follow our return process instead.

We accept a wide range of secure payment options, including Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

You can contact us through:

Address: 530 Whispering Pines Circle, Melbourne, FL 32940, USA

Phone: +1 877-753-4838

Email: sales@stanleyandcooper.com

Support Hours: Monday to Friday: 09:00 a.m. - 05:00 p.m.

Or visit Our Contact Us Page

Our store uses SSL (Secure Socket Layer) encryption to ensure that all information shared between your browser and our website stays private and secure. In addition, we rely on trusted payment providers such as Shop Pay, PayPal, and major credit card processors that adhere to industry-leading security standards. For more details on how we handle and protect your personal information, please review our Privacy Policy.