We work with a selection of trusted shipping partners to provide dependable, timely delivery wherever you are. Based on your location, your order may be fulfilled through DHL, FedEx, UPS, or another reputable regional carrier.

Once your order ships, we’ll send a tracking number to your email so you can monitor your delivery every step of the way. You can also check live updates anytime through our Track Order page.

On the tracking page, simply enter your tracking number from the confirmation email—or use your order number along with the email address you used at checkout. The Track Order page is available in our website’s navigation menu, or you can access it directly using the link above.

Orders are typically processed within 1–3 business days. Delivery times depend on your location—most U.S. shipments arrive within 7–10 days, and international orders generally take 10–14 days.

For additional information, please review our Shipping Policy.

Shipping cost is Free on orders of $100 or more.

Else, the shipping charge will be:

• United States (Exc. Puerto Rico): $6.99
• International (Inc. Puerto Rico): $8.99

Yes, we do offer international shipping. At checkout, you can select your country to see if delivery is available in your area. If your country doesn’t appear in the list, we’re not able to ship there at this time.

We accept returns within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition in which they were delivered. To begin a return, simply contact us and we’ll provide step-by-step instructions. Once we receive your item, we’ll process your refund or ship your exchange—whichever option you choose.

If your item arrives damaged, please email us at sales@stanleyandcooper.com within24 hours with photos of the product and packaging. We’ll cover the return shipping and send you a replacement at no extra charge.

Your Refund will be processed and sent to your payment method within 10 business days after accepting the return.

No, we don't charge any restocking fee.

If the size you ordered doesn’t work for you, no worries — we offer returns within 30 days of delivery. Simply return the item and we’ll send you the correct size (subject to availability). For fastest service, start your return/exchange by emailing us at sales@stanleyandcooper.com

Yes, we do offer exchanges. If you would like to exchange an item, please reach out to our customer support team with your request. You will need to return the original item first, and once we receive it, we will send out the new item you requested.

Yes, you may cancel your order as long as it hasn’t been shipped yet. If it has already been dispatched, you’ll need to follow our return process instead.

We accept a wide range of secure payment options, including Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and Venmo.

You can contact us through:

Address: 312 W 2nd St Unit #A4487
Casper, WY 82601

Phone: +1 800-290-9785

Email: sales@stanleyandcooper.com

Support Hours: Monday to Friday: 09:00 a.m. - 05:00 p.m.

Contact Us Page

Our store uses SSL (Secure Socket Layer) encryption to ensure that all information shared between your browser and our website stays private and secure. In addition, we rely on trusted payment providers such as Shop Pay, PayPal, and major credit card processors that adhere to industry-leading security standards.