We work with a selection of trusted shipping partners to provide dependable, timely delivery wherever you are. Based on your location, your order may be fulfilled through DHL, FedEx, UPS, or another reputable regional carrier.

Once your order ships, we’ll send a tracking number to your email so you can monitor your delivery every step of the way. You can also check live updates anytime through our Track Order page.

On the tracking page, simply enter your tracking number from the confirmation email—or use your order number along with the email address you used at checkout. The Track Order page is available in our website’s navigation menu, or you can access it directly using the link above.

Orders are typically processed within 1–3 business days. Delivery times depend on your location—most U.S. shipments (excluding Puerto Rico) arrive within 7–10 business days, Puerto Rico shipments arrive within 10–14 business days, and international orders generally take 10–14 business days. For additional information, please review our Shipping Policy.

Shipping is FREE on orders of $150 or more. Otherwise, shipping charges are as follows:

• United States (Excluding Puerto Rico): $6.99
• Puerto Rico: $14.99
• International: $8.99

Yes, we do offer international shipping. At checkout, you can select your country to see if delivery is available in your area. If your country doesn’t appear in the list, we’re not able to ship there at this time.

We accept returns within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition in which they were delivered. For returns due to customer preference (e.g., wrong size or changed mind), return shipping costs are the responsibility of the customer. If the return is due to our error (e.g., a defective, damaged, or incorrect item), we will cover the return shipping costs. To begin a return, simply contact us through our Contact Page, and we’ll provide step-by-step instructions. Once we receive your item, we’ll process your refund or ship your exchange—whichever option you choose.

If your item arrives damaged, please email us at sales@stanleyandcooper.com within 48 hours with photos of the product and packaging. We’ll cover the return shipping and send you a replacement at no extra charge.

Your Refund will be processed and sent to your payment method within 10 business days after receiving the return.

No, we don't charge any restocking fee.

If the size you ordered doesn’t work for you, no worries — we offer returns within 30 days of delivery. Simply return the item and we’ll send you the correct size (subject to availability). For fastest service, start your return/exchange by emailing us at sales@stanleyandcooper.com or visit our contact us page.

Yes, we do offer exchanges. If you would like to exchange an item, please reach out to our customer support team with your request on our Contact page. You will need to return the original item first, and once we receive it, we will send out the new item you requested.

Yes, you may cancel your order as long as it hasn’t been shipped yet. If it has already been dispatched, you’ll need to follow our return process instead.

We accept a wide range of secure payment options, including Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

You can contact us through:

Address: 530 Whispering Pines Circle, Melbourne, FL 32940, USA

Phone: +1 877-753-4838

Email: sales@stanleyandcooper.com

Support Hours: Monday to Friday: 09:00 a.m. - 05:00 p.m.

Or visit Our Contact Us Page

Our store uses SSL (Secure Socket Layer) encryption to ensure that all information shared between your browser and our website stays private and secure. In addition, we rely on trusted payment providers such as Shop Pay, PayPal, and major credit card processors that adhere to industry-leading security standards. For more details on how we handle and protect your personal information, please review our Privacy Policy.